Reset Password
Everyone accidentally forgets their password sometimes, but that's why we have password resets!
iOS & Android
- Upon opening the athenaWell app, click on 'Forgot your password?' below the ‘Login' button.
- Enter the email address that you’ve used to log into your account before.
- Click ‘Reset‘
- You will get and email with instructions to reset your password. Click on the ‘Reset password’ button in the email, which will open in your browser.
- On the Reset Password page, enter in your email address and your new password twice to confirm the change.
- Submit by clicking the ‘Reset’ button.
- Reopen the athenaWell app and input your email and new password.
Web Portal
- Upon opening the athenaWell site, click on 'Forgot your password?' below the ‘Login' button.
- Enter the email address that you’ve used to log into your account before.
- Click ‘Reset‘
- You will get and email with instructions to reset your password. Click on the ‘Reset password’ button in the email, which will open in your browser.
- On the Reset Password page, enter in your email address and your new password twice to confirm the change.
- Submit by clicking the ‘Reset’ button.
- You’ll receive a message once your password has been successfully reset.
- Reopen the athenaWell page and input your email and new password.