Reset Password

Everyone accidentally forgets their password sometimes, but that's why we have password resets!

iOS & Android

Web Portal

iOS & Android

1. Upon opening the athenaWell app, click on 'Forgot your password?' below the ‘Login' button.
2. Enter the email address that you’ve used to log into your account before.
3. Click ‘Reset‘
4. You will get and email with instructions to reset your password. Click on the ‘Reset password’ button in the email, which will open in your browser.
5. On the Reset Password page, enter in your email address and your new password twice to confirm the change.
6. Submit by clicking the ‘Reset’ button.
7. Reopen the athenaWell app and input your email and new password.

Web Portal

1. Upon opening the athenaWell site, click on 'Forgot your password?' below the ‘Login' button.
2. Enter the email address that you’ve used to log into your account before.
3. Click ‘Reset‘
4. You will get and email with instructions to reset your password. Click on the ‘Reset password’ button in the email, which will open in your browser.
5. On the Reset Password page, enter in your email address and your new password twice to confirm the change.
6. Submit by clicking the ‘Reset’ button.
7. You’ll receive a message once your password has been successfully reset.
8. Reopen the athenaWell page and input your email and new password.