Create a Message

Interacting with your care management team is vital to improving your health by keeping them up to date on how you're feeling and what you're up to.

As a reminder, messaging within the app is *not* to be used for emergencies. If you are in an emergency, please call 911.

iOS

  1. Select Messages on the bottom navigation bar.
  2. To create a new message, click the New message button.
  3. In the TO field, select the organization or care team member you are working on your care with.
  4. If you'd like to respond to a message in a group you're already in, choose the person you'd like to communicate with.
  5. Type in your message and hit Send.

Android

  1. Select Messages.
  2. To create a new message, click the New message button.
  3. In the TO field, select the organization or care team member you are working on your care with.
  4. If you'd like to respond to a message in a group you're already in, choose the person you'd like to communicate with.
  5. Type in your message and hit Send.

Web Portal

  1. Select Messages by tapping on the icon in the top navigation bar.
  2. Click the New Message button to draft a new message.
  3. In the TO field, select the organization or care team member you are working on your care with.

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