Edit Notification Preferences

Notifications are used to help you stay on top of your tasks for the day. Notifications can be received through the athenaWell app and by email. 

iOS

  1.  Tap the Menu icon.
  2. Tap on Settings.
  3. Email reminders for tasks and unread messages are emailed once a day. You may toggle email reminders on and off through this setting.
  4. You may also edit your device notifications, separate from the app by tapping on ‘Configure Notifications’. This will direct you to your phone’s setting options for the athenaWell app.
  5. You can select to turn off badges, sounds and alerts through the device.
  6. If you did step 4, you will have to navigate back to the athenaWell app on your device.
  7. Please Note: It may also help to confirm that your device notifications are ON (separate from the notification settings within the athenaWell app).
    1. For iOS, on your device go to: Settings > Notifications > athenaWell > and choose Allow Notifications and turn all of the settings ON.

Android

  1. Tap the Menu icon.
  2. Tap on Settings.
  3. Email reminders for tasks and unread messages are emailed once a day. You may toggle email reminders on and off through this setting.
  4. Please Note: It may also help to confirm that your device notifications are ON (separate from the notification settings within the athenaWell app).
  5. To check your device notification settings for Android, on your device Settings > Sound & Notifications > App Notifications > athenaWell > and be sure all options for notifications are ON.

Web Portal

  1. Click on ‘My Account’ located at the top right of the screen.
  2. Email reminders for tasks and unread messages are emailed once a day. You may toggle email reminders on and off through this setting.

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